If you have questions, most likely others have had them too! Browse our list of frequently asked questions, and feel free to contact us directly if you don’t find the answers you need. We’re here to help!
FAQs
To learn more about our payment and insurance policies, check out our Payment & Insurance page.
YES!! We love when we get new patients, so if you or anyone you know is looking for a dentist, please don’t hesitate to refer them to us.
We are in network with Delta Dental, Anthem Blue Cross, Metlife, Cigna, Humana, Guardian, United Healthcare, and Aetna. But we are always happy to file any dental insurance that a patient has. Dental insurance can be very confusing at times, so our team is always happy to assist you in answering any questions you may have.
We have an emergency line that is available on our phone answering system when you call 615-371-8009. Our team can almost always be reached after hours if a patient has a dental emergency. If someone doesn’t answer please leave a message and we will get back to you as quickly as possible and answer any questions or concerns you may have.
It is our goal to make your dental experience as comfortable as possible, so we offer options if you are anxious about going to the dentist.
The first type of sedation is nitrous oxide, commonly referred to as laughing gas. This is a colorless, odorless gas that helps you relax, but it wont put you to sleep. You will be alert enough to communicate with the doctor, and as soon as the gas is turned off, the effects will quickly dissipate, and you will be able to resume your normal daily activities. It has been used in dentistry since the mid-1800s, and is deemed safe and effective.
The second type of sedation is oral sedation, which is a prescription drug that is administered prior to your appointment. Usually taken the night before to ensure a good night’s rest and 1 hour prior to your appointment. The benefit of oral sedation is that you will arrive to your dental appointment already relaxed. If you decide on the oral sedation option you must have a driver bring you to and from the appointment. If you have any more questions concerning sedation options please contact our office.
We are partnered with CareCredit, which is an interest free credit card for your healthcare needs. It gives you the freedom to make monthly payments as long as the balance is paid in full within the agreed time period. If you have more questions about CareCredit, one of our team members will be happy to help you.
The American Dental Association recommends that a child been seen by a dentist when their first tooth appears but no later than their first birthday. You may wonder “why so early?” if they are just going to lose those teeth anyway. Some benefits of coming to the dentist at an early age include establishing a dental home for your child, your child becoming accustomed to the child-friendly environment at the dentist office, being able to discuss ways to prevent tooth decay, giving you the tools to stop cavities before they start. Cavities can form in baby teeth at any age. Should your child develop cavities, early treatment will prevent potential infections, abscesses, and/or damage to the developing permanent teeth.
Our practice offers handicap accessible amenities including convenient ramps from the parking lot, wide walkways, automatic doors, entranceways that measure 32” or greater, and a designated wheelchair accessible operatory. We also have staff on hand available to read aloud documents for the illiterate or blind, and have braille in the waiting area and in all restrooms. Our website is also ADA compliant. To learn more, click here.
